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{"CourseNameAr":"خدمة العملاء: أساسيات التعامل مع الزبائن","CourseNameEn":"Customer Service: How to Deal with Consumers","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Effective communication skills to deal with customers,Adequate behavior with customers,Communication techniques,Advertising techniques,Customer Satisfaction Techniques,Customer understanding methodologies","TagNameEn":[],"TagNameAr":[],"guid":"b9c6cc78-1836-42a1-b8d7-0e2885b64d7b","Fees":0.0,"ID":338,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"Online ","SubCategory":"Customer Service","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"1","CourseImageURL":"65b5f198-9c4f-48ec-96b7-fe38f912d318.jpg","PeriodTypeID":"2","PeriodType":"On Demand","StartDate":"","EndDate":"","FeesTypeID":"2","FeesType":"Free ","FeesTypeName":"USD","CreatedDate":"2020-01-22T19:05:58.047","FeesValue":0.0,"FeesUSD":0.0,"FeesUSDDiscounted":0.0,"FeesDiscounted":0.0,"FeesDiscountedPercentage":0.0,"SDate":"2026-03-19T15:25:58.5657726-06:00","EDate":"2026-03-19T15:25:58.5657726-06:00"}

{"CourseNameAr":"إدارة علاقات العملاء في خدمات الأعمال","CourseNameEn":"Customer Relationship Management in Business Services","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Explain variations in demand relative to capacity.~Explain different types of waiting lines and how they operate.~Describe consumer behaviour and managing services.~Describe managing customer perceptions of risk.","TagNameEn":[],"TagNameAr":[],"guid":"3b89c169-f67b-475a-b513-634b8446bdea","Fees":0.0,"ID":3264,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"Online ","SubCategory":"Customer Service","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"05ee2d17-a786-4d14-99f9-09cc546f61f2.jpeg","PeriodTypeID":"2","PeriodType":"On Demand","StartDate":"","EndDate":"","FeesTypeID":"2","FeesType":"Free ","FeesTypeName":"USD","CreatedDate":"2021-10-06T23:12:42.43","FeesValue":0.0,"FeesUSD":0.0,"FeesUSDDiscounted":0.0,"FeesDiscounted":0.0,"FeesDiscountedPercentage":0.0,"SDate":"2026-03-19T15:25:58.6793194-06:00","EDate":"2026-03-19T15:25:58.6793194-06:00"}