Leading a Customer Service Team
LinkedIn Learning Review
Location
Online(Course Link)
Dates
On Demand
Course Categories
Business and Management
Certficate
Yes()
Language
English
Course Fees
US Dollar 15.94 (Check Course Page for Last Price)No. of Attendant
Unlimited
Acquired Skills/Covered Subjects
- One-on-one meetings,Skip-level meetings,Leadership: What gets measured gets done
| Provider Name | LinkedIn Learning |
|---|---|
| Training Areas |
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| Website | https://www.linkedin.com/learning/ |
| About The Provider |
LinkedIn Learning is an American website offering video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015.Microsoft acquired LinkedIn in December 2016. |
Learn the skills and methods of top customer service leaders, and find out how you can develop a customer service dream team. In this course, customer service expert Darren Lyons shares how to hone your management skills and lead a customer service team to success. Drawing from a decade of experience, Darren explains how to maximize relationships and get the most of your people. You can learn how to build processes that help the team grow and authentically connect with customers. Finally, Darren shows how to measure and build a performance culture on your team.
